Common Information Space (CIS)
Crisis management is a challenge, especially when organizational structures have to be systematically improved to reflect the changes in the nature of the crisis and the number of parties involved. The CIS will enable the interoperability of all involved agencies, through the continuous and shared access to all necessary data and information, besides the use of collaboration process models to support coordination and cooperation.
A Common Information Space will not be just a repository of information constituted once and for all, which raises interesting concerns for design; it shall also enable to share an adaptive common global view of all crisis management aspects (information, resources and procedures). Designing a common information space entails:
- concern for possibilities of sharing, looking over shoulders, etc. on the one hand;
- for the rules of submission of information on the other; and
- on top of this for the possible roles of human mediators;
- frontstage/backstage concerns and potential reworking of rules.
The CIS concept will be built on a thorough inventory of previous crisis events and CCM cases (WP2) all over Europe, especially focussing cross-agency and cross-border CCM and with a focus on exploiting synergies and reduce “time-to-resolution”. As such the CIS concept will be targeting four key functionalities:
- Providing a dynamic continuously updated overview on the crisis and its evolution;
- Providing reliable information about the means (plans, processes, resources …) that are available to resolve the crisis;
- Ensuring communication interoperability: increasing interaction capability between the information systems of the implied partners;
- Allowing the coordination of the activities of the actors that intervene in the crisis resolution: supporting the orchestration of the dynamic Collaborative Process followed for managing the crisis.